Roobut Terms and Conditions — Full Terms & Conditions

1. General Terms & Conditions

These Terms & Conditions govern all aspects of using the Roobut platform. By accessing Roobut or creating an account, you are considered to have fully agreed to these terms. If you disagree with any part of these terms, please refrain from using Roobut.

Roobut is an online gaming platform designed specifically for players in Bangladesh, offering a wide range of games including slots, Live Casino, Sports Betting, and fish games. Roobut operates with a firm commitment to transparency and fairness.

• These terms may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.
• Roobut's Terms & Conditions are in compliance with the applicable laws and regulations of Bangladesh.
• Roobut reserves the right to suspend or restrict any user's account at any time.
• All content, trademarks, and logos on this platform are the intellectual property of Roobut.

2. Account Registration & Eligibility

To register an account on Roobut, you must meet the following requirements. All information provided during registration must be truthful, accurate, and complete. Accounts created with false information may be terminated at any time.

• You must be at least 18 years old at the time of registration — this is Roobut's strictest requirement.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Verification of the mobile number or email address provided at registration is mandatory.
• You are solely responsible for keeping your account password secure. Do not share your password with anyone.
• You may be required to submit identity verification documents within 30 days of account creation.
• Transferring or selling your account to a third party is strictly prohibited.

3. Deposit & Withdrawal Policy

Transactions on Roobut are simple, fast, and secure. Deposits and withdrawals are supported via mobile banking and bank transfer, with all transactions protected by SSL encryption.

Deposits are credited to your account instantly. Withdrawal requests may take 12 to 24 hours to process. For urgent matters, contacting the support team can help expedite the process.

• The minimum deposit amount is subject to the limits set by the platform.
• Withdrawals are processed exclusively to verified payment methods.
• Account verification must be completed before a withdrawal can be processed.
• It is recommended that your deposit and withdrawal methods be the same.
• Suspicious transactions may be temporarily suspended pending review.
• Applicable charges may apply for currency conversion.

4. Bonus & Promotion Terms

Roobut's bonus and promotion offers provide players with added value. Each bonus offer carries its own specific terms and conditions that must be followed. Please read the relevant terms carefully before accepting any bonus.

• The welcome bonus is available to newly registered members only. Each account is eligible to receive the welcome bonus once.
• The required wagering must be completed before any bonus cash can be withdrawn.
• Winnings from bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Roobut reserves the right to void bonuses in cases of suspected abuse.
• Promotional offers will expire automatically once the specified period ends.

5. Gaming Rules & Fair Play Policy

All games on Roobut are powered by Random Number Generator (RNG) technology, which guarantees impartial and fair outcomes. This technology is regularly audited and certified by internationally accredited third parties. Roobut does not interfere with the results of any game.

If a technical issue occurs during gameplay, the round in question may be voided and your stake returned. However, once a result has been confirmed by the server, it is considered final.

• The dealer's decision is final in Live Casino games. In the event of a dispute, live footage will be reviewed.
• For Sports Betting, the odds at the time the bet is accepted will apply, regardless of any subsequent changes.
• Roobut is not liable for game interruptions caused by network issues.
• If you have any questions about game rules, please contact the support team.
• Exploiting bugs or vulnerabilities in the gaming software is strictly prohibited.

6. Prohibited Activities

The following activities are strictly prohibited on the Roobut platform. Any violation will result in immediate account suspension and potential forfeiture of the associated balance.

• Creating multiple accounts or using another person's account.
• Strategic betting intended to abuse bonuses or circumvent bonus terms.
• Hacking, using bots, or running automation software on the gaming platform.
• Using the platform for money laundering or any form of illegal financial activity.
• Harassing or abusing other players or Roobut staff.
• Using a false identity or forged documents to verify an account.
• Knowingly exploiting a technical glitch in any game to gain an unfair advantage.

7. Account Closure & Restrictions

Roobut reserves the right to temporarily or permanently suspend any account at its discretion. In such cases, the available balance (excluding bonuses) will be refunded, though this may not apply where prohibited activity is involved.

• Users may also voluntarily request to close their own account.
• Self-exclusion is available as part of our Responsible Gaming program.
• No new accounts may be created while self-exclusion is active.
• To reactivate your account, please contact the support team.
• Personal data retained after account closure will be kept for the legally required period in accordance with applicable law.

8. Limitation of Liability

Roobut is not liable for losses resulting from technical issues, server outages, or disruptions to third-party services. However, every effort will be made to resolve such issues as quickly as possible.

• Roobut is not responsible for game losses caused by internet disconnection.
• Roobut is not directly liable for delayed transactions caused by issues on the part of third-party payment providers.
• Roobut's maximum liability in any case is limited to the actual available balance in your account.
• Roobut shall not be held liable in force majeure situations, including natural disasters, war, or pandemics.

9. Privacy Policy & Data Protection

Roobut takes the protection of your personal data very seriously. Information collected at registration is used solely for account management, transaction verification, and compliance with legal obligations.

• Your personal information will never be sold to third parties.
• Information may be disclosed to authorities upon a valid legal request.
• All data is secured with SSL encryption.
• For more information, visit our Privacy Policy View Page.

10. Right to Amend Terms

Roobut reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number.

• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• The date of the most recent update to the terms will always be displayed at the top of the page.
• No previous version of the terms will remain in effect.
• If you have any questions or feedback, please reach out to our support team.